Shipping
At Casa Santa Clara, we are committed to processing and delivering your order with care and efficiency. Please review the information below regarding shipping, delivery timelines, and order processing.
Order Processing
Orders are typically processed within 3–7 business days unless otherwise stated. Processing times may vary during holidays, launches, promotions, or high-volume periods.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if applicable.
Shipping
We currently ship within select regions and locations available at checkout. Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.
Delivery times may vary depending on carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Digital Products
Digital products, downloads, or online resources will be delivered electronically through email or direct access upon successful purchase confirmation.
Incorrect Shipping Information
Please ensure that all shipping information is entered correctly at checkout. Casa Santa Clara is not responsible for delays, lost packages, or failed deliveries due to incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
Once an order has been shipped, delivery responsibility is transferred to the shipping carrier. While we will do our best to assist with tracking and support, Casa Santa Clara is not responsible for carrier delays, lost packages, or stolen deliveries.
Contact Us
If you have questions regarding your order, shipping, or delivery, please contact us at: